'I think that incident in Switzerland was just an incident in Switzerland. I'm really sorry that it got blown up.
'I purposefully did not mention the name of the store. I'm sorry that I said it was Switzerland,' Winfrey said
'I was just referencing it as an example of being in a place where people don't expect that you would be able to be there,' she continued.
In a recent interview with Entertainment Tonight, Winfrey recalled a clerk at an upscale Zurich boutique refusing to show her a handbag. Winfrey said she was told she could not afford the $38,000 purse.
The store in Switzerland were the incident occured. |
'I didn't have anything that said "I have money": I wasn't wearing a diamond stud. I didn't have a pocketbook. I didn't wear Louboutin shoes. I didn't have anything,' said Winfrey on the red carpet.
'You should be able to go in a store looking like whatever you look like and say "I'd like to see this". That didn't happen.'
Swiss tourism officials and the boutique owner apologized for the incident last week, but Winfrey insists there's no need.
'It's not an indictment against the country or even that store,' she continued. 'It was just one person who didn't want to offer me the opportunity to see the bag.
'So no apologies necessary from the country of Switzerland. If somebody makes a mistake in the United States do we apologize in front of the whole country? No!'
The Trois Pommes sales assistant said over the weekend that she felt 'powerless' and in the grip of a 'cyclone' after Winfrey went on TV in America to make the claim.
'I wasn't sure what I should present to her when she came in on the afternoon of Saturday, July 20, so I showed her some bags from the Jennifer Aniston collection.
'I explained to her the bags came in different sizes and materials, like I always do.
'She looked at a frame behind me. Far above there was the 35,000 Swiss franc crocodile leather bag.
Store owner Trudie Goetz holds up the handbag (right) that Winfrey wanted to see |
'It is absolutely not true that I declined to show her the bag on racist grounds. I even asked her if she wanted to look at the bag.
'She looked around the store again but didn't say anything else. Then she went with her companion to the lower floor. My colleague saw them to the door. They were not even in the store for five minutes.'
She emphatically denied ever saying to Winfrey: 'You don't want to see this bag. It is too expensive. You cannot afford it.'
The saleslady went on: 'This is not true. This is absurd. I would never say something like that to a customer. Really never. Good manners and politeness are the Alpha and the Omega in this business.
'I don't know why she is making these accusations. She is so powerful and I am just a shop girl.
'I didn't hurt anyone. I don't know why someone as great as her must cannibalize me on TV.
'If it had all taken place as she claimed, why has she not complained the next day at the wedding of Tina Turner with Trudie Goetz, my boss? She was there also at the Turner wedding as a guest. I don't understand it.
'I spoke to Oprah Winfrey in English. My English is okay but not excellent, unfortunately.
'I didn't know who she was when she came into the store. That wouldn't have made any difference if I had.
'We work really hard to greet all the people who come into the store with the same level of respect and treat them all equally.
'If someone asks me whether he or she can see an article, I always present these. Because that person is a potential buyer. And my job is to sell it.
'I'm glad if I can sell an article. It is a reward for me, if I can sell a nice piece. This means that I'm good at my job.'
She has worked in the store for five years, says 50 per cent of the clientele come from abroad and that a bag costing nearly £25,000 is sold 'only a few times a year.'
Asked what she would say to Oprah now she added: 'I would apologize and say it was all a misunderstanding. I surely did not intentionally want to insult Ms. Winfrey. I hope this nightmare ends soon.'
Source: Daily Mail
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